Author

Ken Yeung

With two decades of experience in content strategy, project management, and journalism, Ken is a seasoned digital marketer. He spent time as a reporter for VentureBeat and The Next Web covering Silicon Valley innovations and personalities, and also served as Flipboard’s Assistant Managing Editor overseeing the platform's technology, science and health coverage. Ken has a genuine passion for storytelling and enjoys staying on top of the latest technology and business trends. Outside of work, he finds joy in photography, has a soft spot for startups, and loves exploring new places and networking.

Apps

Salesforce Supercharges Tableau With ‘Agentic Analytics’ to Deliver Smarter BI

Salesforce is adding a bit of agentic magic to Tableau. The company announced it’s bringing agentic analytics to the data visualization software through a new offering called Tableau Next. It’s all about helping executives get faster, sharper intelligence to drive decisions. The tool leverages AI to analyze a company’s data better and provide actionable insights […]

Artificial Intelligence

4 Steps to Building Smarter AI Agents

IN THIS ISSUE: Dive into Salesforce’s new framework for CIOs, offering advice on how their organizations can effectively harness the power of AI agents. Explore the four steps necessary to develop mature, intelligent, effective bots, and discover how companies can align their AI strategies with business goals. Plus, catch up on the latest from Google […]

Apps

Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support

Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]

Apps

HubSpot Expands AI Offerings With New Agents to Help SMBs ‘Play Big’

HubSpot has introduced new and updated AI-powered tools to help small and medium-sized businesses grow like their enterprise counterparts. Among the 200 features announced, the company unveiled four agents built on its Breeze AI platform: a customer assistant, a knowledge base tool, a prospecting assistant, and a content generator. While designed to help organizations scale […]

Apps

Atlassian Bundles Rovo AI With Premium Plans, Launches No-Code Rovo Studio for Custom AI and Automation

Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not […]

Artificial Intelligence

Ai2’s OLMoTrace Tool Reveals the Origins of AI Model Training Data

Ai2 has launched a tool to help developers answer a critical question: Where do AI models get their data? Called OLMoTrace, it’s an open-source application offering fact-checking of information provided in prompt replies. This data traceability is vital for those interested in governance, regulation, and auditing. This feature is currently available on Ai2’s flagship model, […]

Apps

Google Pushes Agent Interoperability With New Dev Kit and Agent2Agent Standard

Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on […]

Artificial Intelligence

Google Cloud and Ai2 Invest $20M to Accelerate AI-Driven Cancer Research

Google Cloud and Ai2 have partnered with the Cancer AI Alliance, a coalition of leading research institutions and tech companies focused on using AI to combat cancer. The two companies announced they are investing $20 million to support the effort and provide access to needed technology to accelerate scientific discovery. “The Cancer AI Alliance represents […]

Apps

Augment Unveils New AI Agent Built for Large Codebases and Context-Rich Development

Augment has developed a new AI agent designed to address one of software development’s toughest challenges: working with large, complex codebases. This vibecoding-supportive chatbot supports memory and model context protocol (MCP) and can handle up to 200,000 context tokens. “Until now, no AI coding platform has specifically targeted the challenges software engineering teams face working […]

Artificial Intelligence

PHOTOS: Inside Microsoft’s 50th Anniversary Celebration

Microsoft has achieved a milestone that so few technology companies have achieved: Turning 50 years old. The Windows maker has transformed itself over the past five decades, moving from powering personal computers to being a cloud computing contender and now a leader in artificial intelligence. To mark this historic occasion, the company held an event […]