Archive
Month: February 2025
Salesforce’s Next Big Challenge: Convincing Developers to Build AI Agents
Marc Benioff believes we’re in the era of digital labor, an opportunity Salesforce’s charismatic chief executive concedes his company is still trying to grasp. “We can see a new world opening when we look at digital labor. When we’re talking about [AI] agents, we’re talking about digital labor,” he proclaimed in December, valuing it as […]
Zendesk Acquires Local Measure to Strengthen AI Voice Capabilities, Expand AWS Partnership
Customer experience platform Zendesk has entered into a definitive agreement to acquire Australia-based Contact Center as a Service (CCaaS) firm Local Measure. Citing pending regulatory approval, the deal’s financial terms were not disclosed—it’s been reported to be $100 million—, but both companies expect the deal to close in May 2025. The move aims to bolster […]
IT Leaders Bet on AI Agents to Ease Growing Workloads, But Integration Remains a Major Hurdle
Companies are embracing the artificial intelligence revolution, turning to AI agents to help them scale for the future. That’s good news for enterprise agentic platform providers like Salesforce, Zendesk, and ServiceNow and startups like Cognition Labs, Adept AI, and LangChain. However, while there’s tech adoption, it’s not being smartly executed. New research from MuleSoft, Venson […]
Ai2’s Tulu 3 405B Pushes Open-Weight AI Forward, Challenging DeepSeek, OpenAI Models
The nonprofit formerly known as the Allen Institute for Artificial Intelligence has released a much more considerable variation of its Tulu 3 model. In addition to the 8 billion and 70 billion parameter versions introduced in November 2024, there’s now a 405 billion option. Ai2 calls this iteration the “first application of fully open post-training […]
Google Launches NotebookLM Plus for Google One AI Premium Subscribers
As promised, Google is making the premium features of its NotebookLM app more widely accessible. Starting today, NotebookLM Plus is a part of the Google One AI Premium plan, joining Gemini Advanced, Gemini in Gmail, Docs, and other artificial intelligence offerings. In addition, Google is launching a student discount offering, allowing those 18 years and […]