Archive
Month: November 2010
The Internet Does Not Grant You Entitlement Over People
A few days ago, my good friend Liza Sperling published a post that talked about customer service and raised an interesting point on how people viewed customer service in the world of social media and the Internet. Over the past few months, I’ve seen companies and people go to Twitter and social media to rant […]
Facebook Gives Away Its Brand To 500 Million Users Who Could Care Less About Their Email Address
So by now we all know that Facebook has begun rolling out a new way of handling communication and messaging to its users. I think it’s a pretty interesting move on the part of the social network and how they’re continuing to build upon its platform to help create a self-contained World Wide Web within […]
Putting All Your Eggs In One Basket: How Will Klout Survive Twitter?
Last week, Mashable reported on Evan Williams announcement at the Web 2.0 Summit in San Francisco that they had their own version of Klout. And who’s surprised by that? After all, when you log into the Twitter, you can see that there are suggested follower lists (perhaps a better recommendation system than the infamous Suggested […]
Here We Go Again. This Time I’m Changing The Way I Do Business.
It’s been quite a week here in San Francisco – hasn’t it? First the San Francisco Giants win the World Series, 1 million fans attend the city’s largest parade celebrating the championship and, for me, this was the first week in what was a lifelong dream of mine since I first moved to the city: […]
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