Archive
Tag: Slack Enterprise Search
Developers Can Now Tap Slack’s Real-Time Data With RTS API and MCP Server
Developers looking to ground their AI agents in live workplace data can now tap Slack’s real-time search (RTS) API and its Model Context Protocol (MCP) server. Months after being announced, the two developer tools are now generally available. When incorporated, agents can leverage project conversations, team knowledge, business decisions, and other Slack data to inform […]
Salesforce ‘Reimagines’ Itself in Slack
Salesforce is using this year’s Dreamforce conference to unveil a sweeping transformation: It’s rebuilding itself around Slack, turning the team communication app into the front door for its AI-driven vision of the “agentic enterprise.” Some of the bold steps Salesforce is taking to make this reality include natively embedding some of its CRM apps into […]
Salesforce Sets the Stage for ITSM at Dreamforce
In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]
Slack’s New AI Search Targets a Familiar Pain Point: Too Many Apps, Not Enough Answers
Slack is turning more to artificial intelligence to streamline the daily grind at work. The Salesforce-owned company announced a range of new AI-powered features on Thursday to help teams “move faster, stay aligned, and focus on what matters.” One of the most significant improvements is the addition of enterprise-grade search that looks for information across […]