Archive
Tag: ServiceNow Web Agents
ServiceNow’s Context Engine Infuses AI Agents With the Know-How to Act
An AI agent is only as good as the information it has. To ensure optimal performance, ServiceNow has developed what it calls the Context Engine, an enterprise-grade tool that pairs AI agents with an organization’s institutional knowledge, relationships, and decision history. It’s the centerpiece of a broader set of announcements the company is making on […]
ServiceNow Debuts AI Experience as a Unified ‘Front Door’ to Enterprise AI
Most tech companies aren’t rebuilding their platforms around AI—they’re layering it on top of existing systems. ServiceNow is taking a bolder approach with the launch of AI Experience, a conversational, context-aware interface that blends AI and users in ways that could change how enterprises interact with software. It’s a new front door to all your […]