Archive
Tag: ServiceNow Knowledge 2025
Inside ServiceNow University’s Big Idea: Reskilling Through Play, Not Pressure
ServiceNow has evolved into a mission-critical platform that’s now deeply integrated into the daily operations of most enterprises. In 2023, the company claimed that 85 percent of Fortune 500 companies were customers. Now, as adoption accelerates, there’s a growing need for skilled experts who can design, implement, and maintain ServiceNow environments. It’s essentially why the […]
ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in […]
ServiceNow and Nvidia Debut Apriel Nemotron 15B, an Open-Source Reasoning Model Built for Faster, Cheaper Agentic AI
ServiceNow and Nvidia have had a long-standing partnership building generative AI solutions for the enterprise. This week, at ServiceNow’s Knowledge customer conference, the two are introducing the latest fruits of their labor, a new large language model called Apriel Nemotron 15B with reasoning capabilities. The companies believe it performs as well as OpenAI’s o1-mini, Alibaba’s […]
ServiceNow Reboots Workforce Training With Launch of ServiceNow University, Eyes 3M Learners by 2027
ServiceNow is the latest tech company to launch a workforce training initiative with the debut of ServiceNow University. The program joins a growing list of career development efforts from firms like Salesforce, LinkedIn, Microsoft, Coursera, Google, AWS, and IBM, all aimed at helping workers build the skills needed in a rapidly growing technological economy. The […]