Archive
Tag: ServiceNow EmployeeWorks
ServiceNow Otto Is the Front Door to an AI Platform Built to Finish the Work
Enterprises have spent the past few years deploying AI across their organizations, only to find it stops short of actually finishing the job. Employees still navigate between applications, chase down approvals, and route their own requests. This is because most AI tools are built inside a single application, unable to cross the boundaries of departments […]
ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks
The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]