Archive
Tag: ServiceNow AI Specialist
ServiceNow and Nvidia Want to Make Desktop AI Agents Safe Enough for the Enterprise
For years, enterprises have struggled to govern AI where it actually runs, across clouds, tools, and now, increasingly, the desktops where employees do their work. ServiceNow thinks it has an answer, and it’s building the solution with Nvidia. Project Arc is the result: an enterprise desktop agent designed to bring autonomous capabilities seen in tools […]
ServiceNow’s AI Control Tower Lands Inside Amazon Bedrock Agentcore
Enterprises that have gone the build-your-own route with agentic AI—picking their own models and standing up their own agent infrastructure on platforms like Amazon Bedrock AgentCore—have had to figure out governance themselves. ServiceNow is offering them a shortcut. The company on Wednesday connected its AI Control Tower with AgentCore, giving customers a single layer to […]
ServiceNow to Enterprises: Stop Asking AI for Advice. Start Letting It Work.
The average sales rep spends just 10 hours a week actually talking to customers, according to Ipsos research. Security teams watch vulnerability backlogs grow faster than they can triage them. HR desks generate more than 40 million cases a year—most of it routine, repeatable, and stubbornly manual. The problem isn’t talent. It’s that the work […]
ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks
The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]