Archive
Tag: Salesforce Research
Daily AI Users at Work Report Higher Productivity and Job Satisfaction, Says Slack
Marc Benioff’s vision of a digital labor force is no longer hypothetical—it’s starting to take shape. Days after his company, Salesforce, launched its fourth-generation agentic development platform capable of scaling AI agents across business use cases, its subsidiary Slack released its latest Workforce Index report, which shows AI gaining acceptance among workers. According to the […]
4 Types of Consumers—and What They Expect From AI Agents
When it comes to AI agents, most of the conversation has centered around enterprise and B2B use cases. But consumer interest is growing—and it’s too big to ignore. New research from Salesforce reveals that everyday users are just as eager to engage with AI agents, not just for productivity, but also for personalized support in […]