About
Hire Ken Yeung
Portfolio
My Reporting
‘For Startups, By Physicians’ Podcast
Flipboard
Flipboard ‘Truth Seekers’: Climate Change
Orange Silicon Valley
Orange Silicon Valley: Content Strategist
Astellas Transplant
Ortho-Dermatologics
The Visit Japan Campaign
Destination DC
The ‘Created Economy’
Blog
The AI Economy
Search
Tag:
Salesforce ITSM
With Agentforce IT Service, Salesforce Redefines ITSM Around AI Agents and Employee Experience
October 18, 2025
Apps
,
Artificial Intelligence
,
Business
,
Enterprise
,
Generative AI
,
The AI Economy
Salesforce’s Benioff Pushes the Agentic Enterprise, But Questions Loom Over Agentforce’s Impact
October 6, 2025
Apps
,
Artificial Intelligence
,
Business
,
Enterprise
,
Generative AI
,
The AI Economy
Salesforce Sets the Stage for ITSM at Dreamforce
September 13, 2025
Apps
,
Artificial Intelligence
,
Business
,
Dev
,
Enterprise
,
The AI Economy
Scroll Up
