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Tag: Hybrid Workforce

Artificial Intelligence

AI Token Budgets: The New Employee Benefit You Should Be Asking For

In Frank Herbert’s Dune, the axiom is simple: “He who controls the spice controls the universe.” In the AI era, the spice has a name—and it’s tokens. And as the technology continues to proliferate throughout our lives, these atomic units of AI are becoming as embedded in daily life as the dollar is. Every AI […]

Apps

Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box

Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]

Artificial Intelligence

68% of Companies Use AI, but Frontier Firms Are Driving Real Enterprise Impact

Seven months ago, Microsoft introduced the concept of the Frontier Firm, arguing that AI would fundamentally reshape the enterprise. Its research predicted that within two to five years, most companies would be well on their way to becoming AI-native. Now, a new Microsoft-commissioned study by IDC offers an early look at that trajectory—and how closely […]

Artificial Intelligence

SAP Plans to Train 12 Million People in AI Skills by 2030

SAP is betting big that it can help more people learn about artificial intelligence. The enterprise software company has set a goal of equipping 12 million more people worldwide with AI-ready digital skills over the next five years. The idea is to better prepare the global workforce for AI’s disruptive impact. This isn’t the first […]

Artificial Intelligence

Trust and Accountability Limit Agent Use Today at 27%, but Delegation Expected to Reach 43% in Three Years

Despite tech companies’ promises about the potential of AI agents, knowledge workers are still cautious about the technology. New research from Asana’s Work Innovation Lab shows that today, workers offload 27 percent of their workload to agents. However, that number is expected to rise to 43 percent within three years. But what’s the cause of […]

Apps

Zoom’s AI Companion 3.0 Aims to Cut Through the Noise of Modern Work

Zoom is upgrading its generative AI assistant with the goal of “connecting people to progress.” With AI Companion 3.0, the company is introducing features that span across Zoom Workplace and Zoom Business Services, designed to help users turn conversations into concrete actions. Although announced today, these new capabilities won’t be generally available until later this […]

Apps

Can Atlassian Build the AI Browser Enterprises Actually Need?

AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]