Archive
Tag: Human-Agent Ratio
Twilio’s Ola Is the Communication Layer That Tells AI Agents No
As the AI industry builds agents with greater capabilities and freedom to do what they want, Twilio is choosing to build the layer that decides whether they should. On Thursday, the communications infrastructure platform unveiled Ola, a tool that lets people approve or block actions taken by their AI agents on their behalf. Created by […]
Microsoft: Companies Are Going AI-First, Turning to Digital Labor to Scale
More and more, companies are moving decisively toward full-scale AI transformation. The allure of the productivity gains, cost savings, and scalability that AI-powered solutions can deliver is too compelling for business leaders to ignore. In fact, 82 percent say this is the year they’re rethinking their entire strategy and operations to see where AI can […]
Microsoft Pushes Into Human-Agent Collaboration Era with Latest M365 Copilot Upgrades
Following the release of its 2025 Work Trend Index report, Microsoft is rolling out new updates to its Microsoft 365 Copilot app. The new agents and features are aimed at ushering in a new era of human-agent collaboration in the workplace. The release includes access to Microsoft’s Researcher and Analyst agents, integration with OpenAI’s GPT-4o […]