Archive
Tag: Future of Work
SAP Plans to Train 12 Million People in AI Skills by 2030
SAP is betting big that it can help more people learn about artificial intelligence. The enterprise software company has set a goal of equipping 12 million more people worldwide with AI-ready digital skills over the next five years. The idea is to better prepare the global workforce for AI’s disruptive impact. This isn’t the first […]
Microsoft 365 Copilot Gets the Power to Build Apps and Automate Workflows
Microsoft is adding new capabilities to Microsoft 365 Copilot to help employees be more productive. Available today through the Frontier Program are two new agents —App Builder and Workflows—and a lightweight version of the company’s existing Copilot Studio app. The goal of these tools is to empower all workers—not just power users—to use AI more […]
Lattice Transforms the Workplace with Habit-Focused AI Agents
Weeks ago, when Sarah Franklin proclaimed that Lattice was in its “refounding” moment, it wasn’t just a catchy phrase—she had her eyes set on reimagining what the people management platform could become in the AI era. While she was initially reserved about what she could disclose, Franklin is opening up and sharing what Lattice is […]
With Agentforce IT Service, Salesforce Redefines ITSM Around AI Agents and Employee Experience
Salesforce has delivered on its promise with the launch of an AI-powered IT service tool that lets companies deploy agents to automate incidents, handle service requests, and manage tickets directly through Slack. Agentforce IT Service, as it’s called, is built to eliminate the more than 350 hours employees spend annually solving common and complex IT […]
Lattice’s ‘Refounding’ Moment
Much has changed in the world of human resources since entrepreneurs Jack Altman and Eric Koslow graduated from Y Combinator in 2016. The duo had launched a startup called Lattice, built to improve organizational growth. They recognized there was a better way for companies to manage people—being proactive drove success. Though a technology firm, Lattice […]
AI Forces a Skills Reset: 85% of U.S. Workers Could See Roles Reshaped
Artificial intelligence is transforming not only the jobs people hold, but also the skills they rely on to do them. New data from LinkedIn shows that 85 percent of U.S. professionals could see at least a quarter of their skills affected by AI. In other words, a significant portion of workers’ expertise may need to […]
Trust and Accountability Limit Agent Use Today at 27%, but Delegation Expected to Reach 43% in Three Years
Despite tech companies’ promises about the potential of AI agents, knowledge workers are still cautious about the technology. New research from Asana’s Work Innovation Lab shows that today, workers offload 27 percent of their workload to agents. However, that number is expected to rise to 43 percent within three years. But what’s the cause of […]
Asana Unveils Next-Gen AI Teammates Built for Teams, Not Just Individuals
Asana is showing off new AI Teammates for its work management platform. The company describes these next-generation agents as being more collaborative, capable of completing complex tasks, making informed decisions, and simultaneously supporting multiple teams. They also come with team-wide memory, governance, and visibility built in, which is something CIOs are interested in. The news […]
Zoom’s AI Companion 3.0 Aims to Cut Through the Noise of Modern Work
Zoom is upgrading its generative AI assistant with the goal of “connecting people to progress.” With AI Companion 3.0, the company is introducing features that span across Zoom Workplace and Zoom Business Services, designed to help users turn conversations into concrete actions. Although announced today, these new capabilities won’t be generally available until later this […]
Everyone’s a Prompt Engineer Now
Artificial intelligence existed for decades before ChatGPT, but it mostly operated behind the scenes—powering recommendation engines, detecting fraud, and optimizing logistics. Back then, technical professionals like engineers and data scientists were the ones steering these systems. But with the rise of generative AI in the workplace, anyone can now instruct the bots on what to […]