Archive
Tag: Frontier Firms
Microsoft’s Rebuilt Copilot Is a Bet on How Companies Will Work Next
In 1981, a multinational company that wanted to know what the next financial quarter looked like had to piece the answer together from interoffice memos and faxes, each moving from desk to desk until someone could reconcile the numbers. That labor-intensive process disappeared with the introduction of the Excel spreadsheet, which traveled as an email […]
Botsitting, Botshitting, and the Hours AI Never Gave Back
We’re being bombarded by tech companies hyping the transformation of the workforce, which they contend no longer consists solely of human-to-human collaboration but also of human-to-AI agent collaboration. It’s the era of the agentic enterprise or the proliferation of Frontier Firms—whichever marketing label you prefer. Yet, despite all the pronouncements that AI agents will accelerate […]
Microsoft: Meet the Frontier Professional, the Rarest AI Worker in Your Organization
Every company wants to become AI-native, and the pressure is real. Microsoft’s 2026 Work Trend Index finds that 65 percent of AI users fear falling behind if they don’t adapt quickly. But knowing you need to transform and knowing how to do it are two entirely different problems. One of the most practical places to […]
Why Unstructured Data Is the Hidden Brake on Enterprise AI
IN THIS ISSUE: Only 27 percent of business leaders say their data, processes, and applications are well-connected enough to support AI—even as 94 percent agree that connected data is essential to making it work. This week’s column examines why unstructured content has become the biggest obstacle to the agentic enterprise, and why solving it is […]
Slack’s GM Predicts Agents Will Soon Outnumber Humans on the Platform
Slack is about to become a place where most of its users don’t need it — at least not in any human sense. The platform has long been where work happens. That’s been the pitch since day one. But spend time with General Manager Rob Seaman and you start to wonder whether the work happening […]
Why Microsoft Is Betting on OpenClaw
IN THIS ISSUE: Microsoft is making its boldest agentic bet yet, building a new team to bring the OpenClaw framework into Microsoft 365 Copilot — a move that could reshape how hundreds of millions of office workers interact with AI. But as enterprises race to deploy AI agents, a quieter crisis is building in the […]
Microsoft Expands Copilot Cowork to Frontier Program, Upgrades Researcher With Multi-Model Intelligence
Microsoft is opening Copilot Cowork to a broader set of enterprise customers through its Frontier program, the company announced today—the latest step in its bet that AI should stop answering questions and start finishing work. Powered by Anthropic’s Claude, Copilot Cowork lets users delegate complex tasks to an AI agent that plans and executes work […]
AI Token Budgets: The New Employee Benefit You Should Be Asking For
In Frank Herbert’s Dune, the axiom is simple: “He who controls the spice controls the universe.” In the AI era, the spice has a name—and it’s tokens. And as the technology continues to proliferate throughout our lives, these atomic units of AI are becoming as embedded in daily life as the dollar is. Every AI […]
ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks
The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]
AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling
If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]