Archive
Tag: Enterprise IT
Slack Opens Up Conversational Data to Power Smarter AI Agents
Slack aims to help developers leverage the vast amount of conversational data stored on its platform. The goal: Build better, secure, and context-aware AI agents for the enterprise. To achieve this, the Salesforce-owned firm is launching not only a real-time search API, but also a Model Context Protocol server and other new tools. “The future […]
Okta Rolls out Identity Security Tools to Govern AI Agents and Block New Attack Vectors
AI agents are entering the enterprise faster than companies can control them, and the hybrid workforce era is only raising the stakes, creating new security risks. To help organizations adapt, Okta is announcing updates to its Okta and Auth0 platforms that integrate new capabilities into a security fabric designed to govern AI agents, enforce trust, […]
Trust and Accountability Limit Agent Use Today at 27%, but Delegation Expected to Reach 43% in Three Years
Despite tech companies’ promises about the potential of AI agents, knowledge workers are still cautious about the technology. New research from Asana’s Work Innovation Lab shows that today, workers offload 27 percent of their workload to agents. However, that number is expected to rise to 43 percent within three years. But what’s the cause of […]
Asana Unveils Next-Gen AI Teammates Built for Teams, Not Just Individuals
Asana is showing off new AI Teammates for its work management platform. The company describes these next-generation agents as being more collaborative, capable of completing complex tasks, making informed decisions, and simultaneously supporting multiple teams. They also come with team-wide memory, governance, and visibility built in, which is something CIOs are interested in. The news […]
GitHub Copilot Now Automates Java and .NET App Modernization
GitHub’s AI coding assistant is taking on app modernization, helping developers complete in days what once took far longer. Microsoft is rolling out new capabilities that automate Java and .NET upgrades, as well as convert legacy applications to run on Azure. The update to GitHub Copilot is part of a larger announcement in which Microsoft […]
Salesforce’s Missionforce Sets Sights on Modernizing National Security with AI Agents
Salesforce Chief Executive Marc Benioff describes artificial intelligence as being a “truly transformational technology with immense potential.” Since launching Agentforce, his company has been looking to infuse AI into every aspect of society. Now, it’s targeting our national security with the introduction of a new offering called Missionforce. Led by Benioff’s Chief of Staff, Salesforce’s […]
Can Atlassian Build the AI Browser Enterprises Actually Need?
AI agents are breaking free of the cloud and into the browser, a shift that could turn the workplace’s most familiar tool into a critical bridge between employees and bots in the era of the hybrid workforce. To stake its claim in this shift, Atlassian has acquired The Browser Company, the startup behind the AI-powered […]
Salesforce Sets the Stage for ITSM at Dreamforce
In a few weeks at its annual Dreamforce conference, Salesforce is expected to announce new AI-powered updates to its platform. While its Agentforce service will undoubtedly take center stage, the company will formally launch a new product that puts it further in direct competition with ServiceNow: Agentic IT Service. Talk of Salesforce’s IT service management […]
Sierra Debuts Voice Sims to Train AI Agents for Chaotic Customer Calls
Before an AI voice agent ever picks up the phone, companies need to know it is well-suited to handling the chaos of a real customer call. To help ensure this happens, Sierra is launching Voice Sims, a new tool that uses AI to train and refine these bots. It acts like a quality assurance system […]
ServiceNow Wants You to Vibe Code Your Next Enterprise App
ServiceNow’s new platform release is now available, and it includes a vibe coding tool for users to build their next enterprise application. Described as a “breakthrough” for app development, ServiceNow’s Build Agent promises to transform an idea into a production-ready app in seconds, with no coding needed, just natural language. Simply type what you want […]