Archive
Tag: Developer Tools
AWS Is Trying to Make Kiro the Most Trustworthy AI Coding Tool in the Room
In software development, the costliest mistake rarely lives in the code. It lives in the requirements that came before it. Typically, the issue arose because a developer interpreted the specs differently from the author—and that’s human-to-human. Imagine how much more challenging this can be when vibe-coding. That’s why Amazon Web Services (AWS) is updating its […]
Glean Wants Enterprises to Treat AI Agents Like Software—With a Full Development Lifecycle to Match
Enterprises have spent the past year building AI agents. Now they have to figure out what to do with them. To help, Glean has released its Enterprise Agent Development Lifecycle (ADLC), a framework that gives Chief Information Officers and IT leaders a repeatable path to scale agents across their organizations. “Agents are software. They need […]
ServiceNow’s AI Control Tower Lands Inside Amazon Bedrock Agentcore
Enterprises that have gone the build-your-own route with agentic AI—picking their own models and standing up their own agent infrastructure on platforms like Amazon Bedrock AgentCore—have had to figure out governance themselves. ServiceNow is offering them a shortcut. The company on Wednesday connected its AI Control Tower with AgentCore, giving customers a single layer to […]
Twilio’s Ola Is the Communication Layer That Tells AI Agents No
As the AI industry builds agents with greater capabilities and freedom to do what they want, Twilio is choosing to build the layer that decides whether they should. On Thursday, the communications infrastructure platform unveiled Ola, a tool that lets people approve or block actions taken by their AI agents on their behalf. Created by […]
AWS Gives AI Agents the Authority to Spend With AgentCore Payments
Amazon Web Services (AWS) is building the infrastructure that lets AI agents transact on behalf of humans—with their consent, of course. At its Financial Services Symposium on Thursday, the company unveiled AgentCore Payments, a set of features within Amazon Bedrock that lets AI agents access and pay for the resources they use. Built with Coinbase […]
Twilio Takes On ‘Agent Amnesia’ So Customers Never Have to Repeat Themselves Again
How many times have you called customer service, explained your problem, got transferred, and had to start all over again? With AI agents in the mix, that experience doesn’t get better—it multiplies. Twilio calls it the “conversation gap”: the disconnect between fragmented systems that leaves AI agents without the context they need to pick up […]
OpenAI’s Chronicle Looks a Lot Like Microsoft’s Recall. Will It Face the Same Scrutiny?
OpenAI wants to give its Codex coding agent a better memory. On Tuesday, the company rolled out an “experiment” feature called Chronicle that runs background agents to capture your screen, extract context from those images, and build persistent memories so Codex understands what you’re working on without you having to re-explain it every session. OpenAI says […]
AWS Unveils Agent Registry to Bring Order to Enterprise AI Sprawl
Every major enterprise software vendor—Amazon Web Services, Microsoft, Salesforce, ServiceNow, SAP—is racing to plant a flag in what they’ve variously dubbed the “frontier firm” or the “agentic enterprise.” The pitch is the same regardless of the branding: the future of work runs on digital labor. But as agent deployments multiply, so does the risk. Knowing […]
Visa Wants to Be the Payment Rail for the Agentic Economy
Visa is looking to position itself as the payments backbone for agentic commerce. On Wednesday, the global payments network debuted Intelligent Commerce Connect (ICC), a platform designed to help AI agents discover merchants and complete purchases on behalf of users. Notably, despite it coming from Visa, it works across any card network or credential infrastructure […]
Intercom Turns Fin Into a Developer Platform
Three years after launching its Fin customer service agent, Intercom is opening it up to third-party developers via an API. There’s a catch: It’s open to anyone spending at least $250,000 on Intercom, but the company promises usage rates that are “by far the cheapest in the industry.” Until today, Fin had been confined to […]