Archive
Tag: Conversational AI
ServiceNow Otto Is the Front Door to an AI Platform Built to Finish the Work
Enterprises have spent the past few years deploying AI across their organizations, only to find it stops short of actually finishing the job. Employees still navigate between applications, chase down approvals, and route their own requests. This is because most AI tools are built inside a single application, unable to cross the boundaries of departments […]
You Can Now Use Upwork in ChatGPT to Find Freelancers
Upwork is doubling down on its partnership with OpenAI by integrating its Work Marketplace directly into ChatGPT. Using natural language, businesses can describe their project needs, discover relevant talent, and draft job posts—all without leaving the AI platform. From there, they’re guided to Upwork, where Uma, the company’s own AI work agent, picks up to […]
Adobe Firefly Unlocks Custom Models for Public Beta, Letting Creators Own Their Style
This year, Adobe Firefly turns three, and it looks very different from its public beta launch. What started as a hub for the company’s generative models has evolved into something broader: a platform that brings together both Adobe and third-party models, giving creative professionals a single place to choose the right engine for the job. […]
Microsoft’s NLWeb Project Turns Websites into Conversational Interfaces for AI Agents
Microsoft is reimagining how people interact with autonomous agents through a new open project called NLWeb. Designed to bring natural language interfaces to websites, it transforms ordinary web pages into conversational agents, enabling users to interact directly with the site’s content. The company is betting on this to be as impactful on the agentic web […]
Twilio Plugs Into Microsoft to Deliver the ‘Last Mile’ of Enterprise AI Conversations
Twilio and Microsoft have entered into a multi-year partnership to accelerate the use of conversational AI in enterprise customer communication. Announced at Twilio’s SIGNAL conference, the tie-up will let developers build AI-powered tools and applications on top of Twilio’s newly refreshed customer engagement platform and Microsoft’s Azure AI Foundry. In addition, Twilio introduced a range […]
Salesforce Vet Taylor Debuts Sierra for Enterprise Chatbots
Serial entrepreneur Bret Taylor is ready for his next act. More than a year since he stepped down as co-CEO of Salesforce, on Tuesday, he formally launched Sierra, a startup helping businesses develop conversational AI chatbots. And he has a $110 million war chest to help him tackle that problem, thanks to Silicon Valley investors […]