Archive
Tag: Context Engineering
HubSpot Puts Breeze Assistant in Charge of Its AI Agents
HubSpot knows workers use multiple AI agents, but they don’t have time to manage them or even figure out which one best suits the job. So, to make things easier, the company this week decided to put its newly upgraded Breeze Assistant in charge, empowering it to coordinate other agents on the HubSpot platform. In […]
ServiceNow’s Context Engine Infuses AI Agents With the Know-How to Act
An AI agent is only as good as the information it has. To ensure optimal performance, ServiceNow has developed what it calls the Context Engine, an enterprise-grade tool that pairs AI agents with an organization’s institutional knowledge, relationships, and decision history. It’s the centerpiece of a broader set of announcements the company is making on […]
Everyone’s a Prompt Engineer Now
Artificial intelligence existed for decades before ChatGPT, but it mostly operated behind the scenes—powering recommendation engines, detecting fraud, and optimizing logistics. Back then, technical professionals like engineers and data scientists were the ones steering these systems. But with the rise of generative AI in the workplace, anyone can now instruct the bots on what to […]