Archive
Tag: AWS AI
Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS
Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the […]
AWS Releases Amazon Nova Premier, Its ‘Most Capable Model’ for Complex Task
Months after Amazon Chief Executive Andy Jassy first introduced the world to the Nova foundation model family, the company has released what might be its top-of-the-line variant, Amazon Nova Premier. Billed as Amazon’s “most capable model,” it can process text, images, and video (though not audio yet) and tackle complex, multi-step tasks that demand precise […]
Zendesk Acquires Local Measure to Strengthen AI Voice Capabilities, Expand AWS Partnership
Customer experience platform Zendesk has entered into a definitive agreement to acquire Australia-based Contact Center as a Service (CCaaS) firm Local Measure. Citing pending regulatory approval, the deal’s financial terms were not disclosed—it’s been reported to be $100 million—, but both companies expect the deal to close in May 2025. The move aims to bolster […]
Lessons From My First AWS re:Invent
IN THIS ISSUE: My conference adventures continue as I journey to Amazon’s re:Invent conference to hear about AWS’ approach to AI. Plus, explore the company’s AI partnership with the NFL and how they use the technology to help support players’ philanthropy. And don’t miss the roundup of AI news you may have missed from the […]
Amazon Nova: Everything About This Next-Gen Foundation Model
Among the many announcements Amazon revealed at this year’s re:Invent conference, introducing a new foundation model family was among the most interesting. Named Amazon Nova, it is designed to enhance intelligence and content generation in applications while providing significant advancements in latency, cost-efficiency, customization, information grounding, and agent-like capabilities. “It’s actually quite difficult to build […]