Archive

Tag: Autonomous AI Agents

Artificial Intelligence

Anthropic’s Demand Problem Is a Good Problem—Until It Isn’t

Has Anthropic’s “Fail Whale” moment arrived? The company announced this week on social media that, due to growing demand for Claude, users will run through their five-hour session limits much faster during peak hours. Notably, it comes days after Anthropic touted a “limited-time promotion” that doubled the usage limit for those who used Claude outside […]

Apps

AWS Launches Kiro Students to Give College Developers Free Access to Its AI Coding Tool

Amazon Web Services is aiming to make AI-powered software development easier for early-stage developers. On Wednesday, it debuted Kiro Students, a new plan giving college students free one-year access to Kiro, AWS’s vibe coding tool. However, there is a catch: it comes with a 1,000 monthly credit limit and will initially be available only to […]

Apps

Zendesk Acquires Agentic Startup Forethought to Push Customer Service Towards Autonomous Agents

As Zendesk seeks to reshape the customer service landscape, it is betting that artificial intelligence will soon handle the majority of service interactions. To accelerate that shift, the company announced plans to acquire the AI startup Forethought. Specific terms of the deal were not disclosed, but a Zendesk spokesperson revealed it is an all-cash acquisition […]

Apps

ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks

The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]

Artificial Intelligence

AWS Launches Strands Labs as a Sandbox for Exploring Autonomous AI

Last summer, Amazon Web Services (AWS) introduced Strands Agents, an open-source SDK that lets developers build and run AI agents with just a few lines of code. The project has since gained momentum, exceeding 14 million downloads. And now, the company is introducing its next step: Strands Labs, a new GitHub organization aimed at helping […]

Artificial Intelligence

Okta Moves to Rein In Shadow AI Agents Inside the Enterprise

Okta is moving to provide enterprise IT teams with clearer visibility into the AI agents operating within their organizations—especially those not officially approved. With its new Agent Discovery capability inside its Identity Security Posture Management (ISPM) offering, the company aims to shed light on so-called shadow AI, flagging emerging risks before they escalate, and help […]

Artificial Intelligence

Salesforce Tracks OpenClaw, Seeing Lessons for AI Agents

Salesforce is paying close attention to the development of OpenClaw, betting that technology enabling AI agents to operate computers autonomously could fundamentally change how enterprise software is used, automated, and scaled. The company believes these sophisticated bots can add significant value, but warns that it’s critical to harness this power correctly and ensure the right […]

Artificial Intelligence

Glean Debuts Enterprise Autonomous Agents Built on Deep Organizational Context

Glean is expanding its agentic portfolio with autonomous agents it claims are the first built specifically for the enterprise. These bots leverage organizational context to make decisions, adjust their decisions as circumstances change, and function within established governance rules. The startup asserts they’re designed to support employees rather than replace them. “Most ‘agents’ in the […]

Artificial Intelligence

Meet AWS Frontier Agents: Autonomous AI That Codes, Secures, and Runs Software

Amazon Web Services is joining the list of companies embracing agent sprawl in the workplace. Call it whatever you like—the rise of the agentic enterprise or Frontier Firm—tech companies believe the future of work will be one where AI-powered agents will not only aid humans, but simultaneously collaborate with each other. But the world won’t […]

Artificial Intelligence

AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling

If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]