Archive

Tag: AI Tech Stack

Artificial Intelligence

Twilio’s Ola Is the Communication Layer That Tells AI Agents No

As the AI industry builds agents with greater capabilities and freedom to do what they want, Twilio is choosing to build the layer that decides whether they should. On Thursday, the communications infrastructure platform unveiled Ola, a tool that lets people approve or block actions taken by their AI agents on their behalf. Created by […]

Artificial Intelligence

AWS Gives AI Agents the Authority to Spend With AgentCore Payments

Amazon Web Services (AWS) is building the infrastructure that lets AI agents transact on behalf of humans—with their consent, of course. At its Financial Services Symposium on Thursday, the company unveiled AgentCore Payments, a set of features within Amazon Bedrock that lets AI agents access and pay for the resources they use. Built with Coinbase […]

Apps

Atlassian Bets That Context-Rich Agents Beat Context-Blind Ones

When Atlassian introduced Rovo AI in 2024, it wasn’t running solely on a foundation model. It was drawing on the Teamwork Graph, the company’s structured map of how people, teams, projects, and decisions connect across an organization, built over more than two decades of enterprise use. That context layer is what Atlassian said set Rovo […]

Artificial Intelligence

Twilio Takes On ‘Agent Amnesia’ So Customers Never Have to Repeat Themselves Again

How many times have you called customer service, explained your problem, got transferred, and had to start all over again? With AI agents in the mix, that experience doesn’t get better—it multiplies. Twilio calls it the “conversation gap”: the disconnect between fragmented systems that leaves AI agents without the context they need to pick up […]

Apps

Slack’s GM Predicts Agents Will Soon Outnumber Humans on the Platform

Slack is about to become a place where most of its users don’t need it — at least not in any human sense. The platform has long been where work happens. That’s been the pitch since day one. But spend time with General Manager Rob Seaman and you start to wonder whether the work happening […]

Artificial Intelligence

AWS Cuts the Setup Tax on Agent Development With New Agentcore Tools

Amazon Web Services (AWS) is moving to eliminate one of the biggest time sinks in AI agent development. On Tuesday, the company introduced a managed agent harness within Amazon Bedrock AgentCore, a prebuilt infrastructure layer that handles orchestration, compute, tool connections, and session state, so developers can test agent logic without building backend plumbing first. […]

Apps

OpenAI’s Chronicle Looks a Lot Like Microsoft’s Recall. Will It Face the Same Scrutiny?

OpenAI wants to give its Codex coding agent a better memory. On Tuesday, the company rolled out an “experiment” feature called Chronicle that runs background agents to capture your screen, extract context from those images, and build persistent memories so Codex understands what you’re working on without you having to re-explain it every session. OpenAI says […]

Apps

This Adobe Sneak Uses AI to Rethink the Personalized Web

Cookies have long been the default tool brands reach for when personalizing the web. For over 30 years, small text files stored in browsers have given companies a window into how users move across the web—and a way to tailor ads and content accordingly. But privacy regulations such as GDPR and CCPA, restrictions in browsers […]

Apps

Canva Was a Design Platform With AI Tools. Now It’s an AI Platform With Design Tools.

When Melanie Perkins, Cameron Adams, and Cliff Obrecht launched Canva 13 years ago, the goal was to make design accessible to everyone. Back then, it was a territory reserved for specialists. Adobe’s suite was the industry standard—powerful, but complex and expensive enough to keep most people out. Creating a polished presentation or a simple marketing […]

Artificial Intelligence

AWS Unveils Agent Registry to Bring Order to Enterprise AI Sprawl

Every major enterprise software vendor—Amazon Web Services, Microsoft, Salesforce, ServiceNow, SAP—is racing to plant a flag in what they’ve variously dubbed the “frontier firm” or the “agentic enterprise.” The pitch is the same regardless of the branding: the future of work runs on digital labor. But as agent deployments multiply, so does the risk. Knowing […]