Tag: AI Customer Engagement

Twilio Plugs Into Microsoft to Deliver the ‘Last Mile’ of Enterprise AI Conversations

May 14, 2025

Artificial Intelligence, Business, Dev, Enterprise, The AI Economy
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support

April 11, 2025

Apps, Artificial Intelligence, Business, Enterprise, Generative AI, Marketing
Zendesk’s New AI Resolution Platform Aims to Tackle Customer Service’s Biggest Question

March 26, 2025

Apps, Artificial Intelligence, Business, Enterprise, Marketing
Adobe Steps Into Its Orchestration Era With New AI Agents for Sales and Marketing

March 19, 2025

Artificial Intelligence, Business, Enterprise, Generative AI, Marketing
Zendesk Acquires Local Measure to Strengthen AI Voice Capabilities, Expand AWS Partnership

February 24, 2025

Artificial Intelligence, Business, Enterprise
Zendesk Unveils AI Dynamic Pricing Plan to Make Service Automation More Flexible

November 11, 2024

Artificial Intelligence, Business, Enterprise
‘It Delivers’: Intercom’s Next-Gen Fin AI Agent Switches from OpenAI to Anthropic

October 12, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI
How AI Impacts Customer Engagement

April 18, 2024

Artificial Intelligence, Business, Generative AI, Marketing, The AI Economy