Archive
Tag: AI and Business
8 in 10 Workers Are Still Doing AI’s Job for It
IN THIS ISSUE: New Workday research reveals that most employees are still spending their days manually bridging broken systems, even as AI adoption spreads. Then, a new Gallup survey finds most Americans don’t want AI data centers in their backyards, putting a number on the public resistance threatening the industry’s $700 billion infrastructure push. The […]
ServiceNow and Nvidia Want to Make Desktop AI Agents Safe Enough for the Enterprise
For years, enterprises have struggled to govern AI where it actually runs, across clouds, tools, and now, increasingly, the desktops where employees do their work. ServiceNow thinks it has an answer, and it’s building the solution with Nvidia. Project Arc is the result: an enterprise desktop agent designed to bring autonomous capabilities seen in tools […]
Glean Wants Enterprises to Treat AI Agents Like Software—With a Full Development Lifecycle to Match
Enterprises have spent the past year building AI agents. Now they have to figure out what to do with them. To help, Glean has released its Enterprise Agent Development Lifecycle (ADLC), a framework that gives Chief Information Officers and IT leaders a repeatable path to scale agents across their organizations. “Agents are software. They need […]
ServiceNow’s AI Control Tower Lands Inside Amazon Bedrock Agentcore
Enterprises that have gone the build-your-own route with agentic AI—picking their own models and standing up their own agent infrastructure on platforms like Amazon Bedrock AgentCore—have had to figure out governance themselves. ServiceNow is offering them a shortcut. The company on Wednesday connected its AI Control Tower with AgentCore, giving customers a single layer to […]
Seattle Has an AI Action Plan. Will Anyone Actually Sign It?
IN THIS ISSUE: Seattle has the cloud giants, the clean energy, and the talent pipeline. What it has lacked is a coherent plan to turn those assets into AI leadership. This week, we examine the WTIA’s latest strategic framework—and whether its voluntary flywheel model can actually move a region that has long struggled to coordinate […]
Ai2 Brings $152M Federally Backed AI Computing Cluster Online
The Allen Institute for AI (Ai2) said Thursday that its federally backed AI computing cluster is now online, marking the first milestone of a $152 million program to build open AI models for scientific research. The project, called the Open Multimodal AI Infrastructure for Science (NSF OMAI), is backed by the U.S. National Science Foundation […]
AWS Gives AI Agents the Authority to Spend With AgentCore Payments
Amazon Web Services (AWS) is building the infrastructure that lets AI agents transact on behalf of humans—with their consent, of course. At its Financial Services Symposium on Thursday, the company unveiled AgentCore Payments, a set of features within Amazon Bedrock that lets AI agents access and pay for the resources they use. Built with Coinbase […]
Atlassian Bets That Context-Rich Agents Beat Context-Blind Ones
When Atlassian introduced Rovo AI in 2024, it wasn’t running solely on a foundation model. It was drawing on the Teamwork Graph, the company’s structured map of how people, teams, projects, and decisions connect across an organization, built over more than two decades of enterprise use. That context layer is what Atlassian said set Rovo […]
Adobe’s Productivity Agent Is Changing What a PDF Can Be
Adobe invented the PDF. For decades, it’s defined how the world shares its most important information. Now, the company wants to redefine what happens once that document lands on the other end. On Wednesday, it’s launching an AI-powered productivity agent and new publishing capabilities in PDF Spaces that turn static files into interactive experiences. “We’re […]
Twilio Takes On ‘Agent Amnesia’ So Customers Never Have to Repeat Themselves Again
How many times have you called customer service, explained your problem, got transferred, and had to start all over again? With AI agents in the mix, that experience doesn’t get better—it multiplies. Twilio calls it the “conversation gap”: the disconnect between fragmented systems that leaves AI agents without the context they need to pick up […]