Archive
Tag: AI Agents
From Tool to Teammate: The Five Stages of AI’s Role in the Workplace
Multiple studies have shown how business leaders struggle to find value with artificial intelligence, but a new study offers an alternative perspective: the workers. Research from Atlassian’s Teamwork Lab reveals that employees who elect to use AI not as a tool but as an expert advisor are finding the most success. It outlines five distinct […]
Stripe Releases SDK Enabling Payment and Billing Capabilities for AI Agents
Stripe has introduced a new software development kit (SDK) to integrate its financial technology seamlessly into AI-driven workflows. With the Stripe agent toolkit, bots will be able to engage in monetary transactions, helping to earn and spend funds, provide troubleshooting, and provide bills for usage with metered billing. The new SDK supports AI agents built […]
Zendesk Unveils AI Dynamic Pricing Plan to Make Service Automation More Flexible
Zendesk is introducing a new pricing structure for customers looking for greater flexibility when using the customer experience platform’s artificial intelligence tools. With “AI Dynamic Pricing,” companies can shift how they allocate their budget between agent seats and automated resolutions. Any adjustments can be made seamlessly without needing to renegotiate contracts with Zendesk. In August, […]
AI Agents Are Coming for Your Computers
AI agents are no longer just passive tools—they’re becoming active decision-makers on our desktops. From automating workflows to managing tasks, these digital companions are stepping into roles once reserved for human operators. These bots are growing in sophistication and could soon take greater control of our computers, reshaping how we interact with technology. It’ll raise […]
LinkedIn Enters AI Agent Space with New Hiring Assistant to Transform Recruiting
LinkedIn has entered the agentic age by launching its first AI bot, Hiring Assistant. Like most agents, it was built to help recruiters address their more repetitive tasks and provide them the freedom to focus more on more impactful jobs to be done. “Over half (55 percent) of HR professionals globally say expectations of them […]
Salesforce’s Agentforce Goes Live, Turning Up the Heat in the AI Agent Fight With Microsoft
Get ready for a proliferation of autonomous agents. Salesforce’s Agentforce platform is now generally available, publicly launching more than a month after its introduction. With it, the company is ushering in the democratization of sophisticated AI bots, providing a solution in which anyone can quickly develop AI agents that connect with their enterprise data and […]
Celebrities and Artists Slam AI Training, Calling It a ‘Major Threat’ to Livelihoods
IN THIS ISSUE: Those in the arts, media, and entertainment industries are among the more vocal regarding AI, behaving as doomsayers and calling for more protection for their work. Plus, iPhone users will finally get AI on their devices when the first set of Apple Intelligence features are released next week; OpenAI may soon release […]
Augment Code Unveils AI-Powered Coding Tool to Challenge GitHub Copilot’s Dominance
Six months after raising a $227 million Series B round of funding, Augment Code is finally revealing its secret: it’s building an alternative to GitHub’s Copilot. It’s billed as a developer AI made for teams capable of understanding codebase and how engineers build software. “Our deep understanding of our customer’s software and how it is […]
Microsoft to Launch AI Agents in Copilot Studio Public Preview Next Month, Firing Back at Salesforce
Microsoft is inching closer to letting businesses create autonomous AI Agents using its Copilot solution. At its AI Tour in London this week, the software company announced plans to bring a new set of capabilities within Copilot Studio into public preview in November 2024. Originally introduced at this year’s Build developer conference, these features are […]
‘It Delivers’: Intercom’s Next-Gen Fin AI Agent Switches from OpenAI to Anthropic
Wrapping up a week packed with AI agent announcements, Intercom has unveiled Fin 2, the newest version of its customer service bot. The company claims its agent will be able to “answer more questions, in more ways, in more places.” To accomplish this, Intercom has added features designed to improve Fin’s intelligence and help it […]