Archive

Tag: Agent Observability

Artificial Intelligence

CoreWeave Wants Enterprises to Ship Agents First and Fix Them Later

Building reliable AI agents has traditionally meant doing most of the hard work before anyone uses them. Developers run lengthy offline evaluations against labeled datasets, measure performance across quality, accuracy, cost, and style benchmarks, make improvements, and repeat the cycle until the numbers look acceptable. Only then does the agent get deployed to users. CoreWeave […]

Artificial Intelligence

Twilio’s Ola Is the Communication Layer That Tells AI Agents No

As the AI industry builds agents with greater capabilities and freedom to do what they want, Twilio is choosing to build the layer that decides whether they should. On Thursday, the communications infrastructure platform unveiled Ola, a tool that lets people approve or block actions taken by their AI agents on their behalf. Created by […]

Artificial Intelligence

Okta Moves to Rein In Shadow AI Agents Inside the Enterprise

Okta is moving to provide enterprise IT teams with clearer visibility into the AI agents operating within their organizations—especially those not officially approved. With its new Agent Discovery capability inside its Identity Security Posture Management (ISPM) offering, the company aims to shed light on so-called shadow AI, flagging emerging risks before they escalate, and help […]

Artificial Intelligence

AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling

If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]

Apps

Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box

Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]

Apps

Salesforce Buys Spindle AI to Strengthen Accountability Across Agentforce 360

Stop me if you’ve heard this before: Salesforce is buying an(other) AI startup. The enterprise tech giant announced on Friday that it has signed a definitive agreement to acquire Spindle AI, an agentic analytics startup. Financial deals weren’t disclosed, but Salesforce reveals that it plans to integrate Spindle’s technology to bolster the “Agent Observability and […]