Archive
Tag: Agent Analytics
AI Agent Ambition vs. Reality: Enterprises Expect Mass 2027 Deployment, But ‘Sprawl’ and Skills Gaps Keep 97% From Scaling
If 2025 feels like the year AI agents finally arrived, 2027 may make it look tame by comparison, with analysts projecting an outright surge in enterprise-grade bots. But for now, even as companies adopt these digital workers, their ambitions far outpace their execution; 97 percent have yet to figure out how to scale agents across […]
Salesforce Launches New Agentforce Observability Tools to Solve the AI Black Box
Salesforce is introducing new tools in its Agentforce 360 platform to provide greater transparency, giving enterprises clearer insight into how AI agents behave. The goal: crack open the proverbial black box that has slowed AI adoption and undermined trust. As organizations push to build truly agentic enterprises, the ability to observe and understand these bots […]
Salesforce Buys Spindle AI to Strengthen Accountability Across Agentforce 360
Stop me if you’ve heard this before: Salesforce is buying an(other) AI startup. The enterprise tech giant announced on Friday that it has signed a definitive agreement to acquire Spindle AI, an agentic analytics startup. Financial deals weren’t disclosed, but Salesforce reveals that it plans to integrate Spindle’s technology to bolster the “Agent Observability and […]