Archive
Category: Enterprise
Everyone’s a Prompt Engineer Now
Artificial intelligence existed for decades before ChatGPT, but it mostly operated behind the scenes—powering recommendation engines, detecting fraud, and optimizing logistics. Back then, technical professionals like engineers and data scientists were the ones steering these systems. But with the rise of generative AI in the workplace, anyone can now instruct the bots on what to […]
Google Still Owns Search—But ChatGPT Is Winning on Action
New data from the enterprise SEO firm BrightEdge reveals how artificial intelligence is redefining the search industry. Does it suggest that Google’s dominance is coming to an end? No, but it shows what the next era of search is shaping up to look like, one where task-oriented assistants like ChatGPT increasingly handle decision-making and action, […]
HubSpot Embraces Multi-AI CRM Strategy with Claude Integration
HubSpot is expanding its list of AI models connected to its Customer Relationship Management (CRM) platform. Customers can now connect their databases to Anthropic’s Claude, allowing them to query data using natural language, generate visualizations, and take action—all within HubSpot. This is the second such connector the company has introduced, following the introduction of ChatGPT […]
Linux Foundation Takes Charge of AGNTCY to Build the Open Internet of AI Agents
Two of the most influential interoperability standards for AI agents are now under the stewardship of the Linux Foundation, marking a major step towards an open, interconnected agent ecosystem. The nonprofit organization announced on Tuesday that it is now custodian of the AGNTCY project, an initiative backed by Cisco, LangChain, LlamaIndex, Gaileo, and Glean. This […]
Slack’s New AI Search Targets a Familiar Pain Point: Too Many Apps, Not Enough Answers
Slack is turning more to artificial intelligence to streamline the daily grind at work. The Salesforce-owned company announced a range of new AI-powered features on Thursday to help teams “move faster, stay aligned, and focus on what matters.” One of the most significant improvements is the addition of enterprise-grade search that looks for information across […]
What Salesforce Discovered by Letting AI Run Its Help Portal
Salesforce isn’t shy about how it’s using its products, especially its agent development platform. When it comes to embracing AI agents, the enterprise tech firm has openly touted that it’s “drinking its own champagne.” Since Agentforce’s launch, CEO Marc Benioff has used every opportunity to showcase how the service is helping bolster his company’s help […]
Zendesk Acquires HyperArc to Build AI-Powered Customer Intelligence
Zendesk announced on Monday that it has acquired HyperArc, a startup building an AI-first business intelligence platform capable of learning from teams. Financial terms of the deal were not disclosed, but Zendesk says it plans to bolster its analytics capabilities with HyperArc’s HyperGraph engine and real-time generative AI-powered insights. “GenAI is transforming analytics, making it […]
Ai2’s FlexOlmo Lets You Co-Develop AI Language Models Without Sharing Data
Ai2 has unveiled FlexOlmo, a new framework that lets multiple organizations jointly develop language models without requiring centralized data pooling. Ideal for those in regulated industries, it provides developers with granular control over how and when their data influences the model, addressing long-standing concerns regarding privacy, IP protection, and data sovereignty in collaborative AI projects. […]
Ai2 Brings OLMo, Molmo, and Tülu AI Models to Enterprise Teams with Cirrascale Deal
Non-profit AI lab Ai2 is partnering with infrastructure platform provider Cirrascale in a move to commercialize its open-source models. OLMo 2, Molmo, and Tülu 3 can now be run via API on Cirrascale’s Inference Platform, enabling companies to avoid the need to deploy the models themselves and the associated costs of in-house systems or expertise. […]
Daily AI Users at Work Report Higher Productivity and Job Satisfaction, Says Slack
Marc Benioff’s vision of a digital labor force is no longer hypothetical—it’s starting to take shape. Days after his company, Salesforce, launched its fourth-generation agentic development platform capable of scaling AI agents across business use cases, its subsidiary Slack released its latest Workforce Index report, which shows AI gaining acceptance among workers. According to the […]