Archive
Category: Dev
ServiceNow’s Context Engine Infuses AI Agents With the Know-How to Act
An AI agent is only as good as the information it has. To ensure optimal performance, ServiceNow has developed what it calls the Context Engine, an enterprise-grade tool that pairs AI agents with an organization’s institutional knowledge, relationships, and decision history. It’s the centerpiece of a broader set of announcements the company is making on […]
Visa Wants to Be the Payment Rail for the Agentic Economy
Visa is looking to position itself as the payments backbone for agentic commerce. On Wednesday, the global payments network debuted Intelligent Commerce Connect (ICC), a platform designed to help AI agents discover merchants and complete purchases on behalf of users. Notably, despite it coming from Visa, it works across any card network or credential infrastructure […]
Intercom Turns Fin Into a Developer Platform
Three years after launching its Fin customer service agent, Intercom is opening it up to third-party developers via an API. There’s a catch: It’s open to anyone spending at least $250,000 on Intercom, but the company promises usage rates that are “by far the cheapest in the industry.” Until today, Fin had been confined to […]
Microsoft Debuts MAI-Transcribe-1 Speech-to-Text Model That Tops Whisper, GPT, Gemini Flash
Microsoft’s AI division has been notably active in building out its first-party portfolio. It has developed everything from foundation models and vision capabilities to speech and image generation and diagnostic orchestration. Now, the company is adding another piece: MAI-Transcribe-1, a multilingual speech-to-text model that’s now available in public preview on Microsoft Foundry. MAI-Transcribe-1 is trained […]
Claude Users Say Tokens Are Disappearing Too Fast. Anthropic Isn’t Saying Much.
The more I think about it, the more I see rate-limit toggling by Anthropic and its peers as similar to the era before unlimited talk, text, and data on our smartphones. Back then, we scrambled to tell people to contact us outside peak hours so we wouldn’t use all of our allotted monthly minutes. This […]
AWS’s Frontier Agents Are Now GA—Ready to Automate Your DevOps and Security Headaches
AWS’s “Frontier Agents,” autonomous programs capable of building, securing, and operating software, have launched—well, two of them, at least. Coming nearly five months after their introduction at last year’s re:Invent conference, developers can use the AWS DevOps and Security agents to automate their delivery pipelines and protect their apps from vulnerabilities. But, for those hoping […]
Anthropic’s Demand Problem Is a Good Problem—Until It Isn’t
Has Anthropic’s “Fail Whale” moment arrived? The company announced this week on social media that, due to growing demand for Claude, users will run through their five-hour session limits much faster during peak hours. Notably, it comes days after Anthropic touted a “limited-time promotion” that doubled the usage limit for those who used Claude outside […]
Jentic Is Betting That AI’s Biggest Problem Is Your APIs
The agents are ready. The pipes aren’t. That’s the uncomfortable reality sitting underneath the AI agent boom. Enterprises are racing to deploy AI agents that can book flights, resolve customer complaints, reroute shipments, and connect systems that may have never spoken with each other before. The capability does exist. But the moment an agent takes […]
AI Token Budgets: The New Employee Benefit You Should Be Asking For
In Frank Herbert’s Dune, the axiom is simple: “He who controls the spice controls the universe.” In the AI era, the spice has a name—and it’s tokens. And as the technology continues to proliferate throughout our lives, these atomic units of AI are becoming as embedded in daily life as the dollar is. Every AI […]
Ai2 Launches MolmoWeb to Challenge Closed Web Agents with Open Source
The race to build AI agents that can actually use the web is no longer confined to Big Tech or Big AI. On Tuesday, the Allen Institute for AI stepped into the arena with MolmoWeb, an open visual web agent designed to navigate and control a browser much like a human would. Paired with MolmoWebMix—a […]