Category: Business

Why Zendesk Thinks AI Is Key to Restoring ‘Humanity’ to Dreaded Customer Service Calls

October 11, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI, The AI Economy
Sierra Gives Its AI Agents a Voice, Delivering Lifelike Customer Service Over the Phone

October 9, 2024

Artificial Intelligence, Business, Enterprise, Generative AI, Quick Bites
Zendesk Extends AI to Handle Email and Voice, Enhancing Customer Support Across All Channels

October 9, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI
Atlassian’s Rovo, an AI-Driven Search Engine for Enterprises, Is Now Generally Available

October 9, 2024

Apps, Artificial Intelligence, Business, Dev, Enterprise
Strategic Leadership in the Age of Generative AI: A Guide for Long-Term Success

October 4, 2024

Apps, Artificial Intelligence, Business, Consumer, Enterprise, Generative AI, The AI Economy
The 90-Day Generative AI Blueprint

October 3, 2024

Artificial Intelligence, Business, Enterprise, Generative AI, Trends & Analysis
Pinterest Rolls out Performance+, a Suite of AI-Powered Tools for Smarter Ad Campaigns

October 1, 2024

Artificial Intelligence, Business, Marketing, Social Media
Marc Benioff Wants to Break the AI ‘Hypnosis,’ Urges Vendors to ‘Let the Customer at It’

September 18, 2024

Artificial Intelligence, Business, Dev, Enterprise, Generative AI
Marc Benioff Questions Klarna’s Decision to Drop Salesforce, Workday for AI: ‘Humans Aren’t Going Away’

September 14, 2024

Apps, Artificial Intelligence, Business, Enterprise, Trends & Analysis
Salesforce’s Agentforce: What You Need to Know About the Autonomous AI Agent Platform

September 12, 2024

Artificial Intelligence, Business, Dev, Enterprise, Generative AI, The AI Economy