Category: Generative AI

Why Zendesk Thinks AI Is Key to Restoring ‘Humanity’ to Dreaded Customer Service Calls

October 11, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI, The AI Economy
Sierra Gives Its AI Agents a Voice, Delivering Lifelike Customer Service Over the Phone

October 9, 2024

Artificial Intelligence, Business, Enterprise, Generative AI, Quick Bites
Zendesk Extends AI to Handle Email and Voice, Enhancing Customer Support Across All Channels

October 9, 2024

Apps, Artificial Intelligence, Business, Enterprise, Generative AI
Strategic Leadership in the Age of Generative AI: A Guide for Long-Term Success

October 4, 2024

Apps, Artificial Intelligence, Business, Consumer, Enterprise, Generative AI, The AI Economy
The 90-Day Generative AI Blueprint

October 3, 2024

Artificial Intelligence, Business, Enterprise, Generative AI, Trends & Analysis
Augie Launches Highlighter, an AI Tool That Captures the Best Moments from Long-Form Videos

October 1, 2024

Apps, Artificial Intelligence, Generative AI, Marketing, Quick Bites
Salesforce Gives the Gift of Free AI Trailhead Courses Through 2025

September 20, 2024

Apps, Artificial Intelligence, Enterprise, Generative AI, The AI Economy
Marc Benioff Wants to Break the AI ‘Hypnosis,’ Urges Vendors to ‘Let the Customer at It’

September 18, 2024

Artificial Intelligence, Business, Dev, Enterprise, Generative AI
How California is Trying to Regulate Artificial Intelligence

September 13, 2024

Artificial Intelligence, Generative AI, The AI Economy, Trends & Analysis
Salesforce’s Agentforce: What You Need to Know About the Autonomous AI Agent Platform

September 12, 2024

Artificial Intelligence, Business, Dev, Enterprise, Generative AI, The AI Economy