Archive
Category: Apps
New Salesforce Agentforce Contact Center Unifies AI, CRM, and Telephony to End Disjointed Service Calls
Salesforce is pressing ahead with its plan to weave AI agents into every corner of sales and marketing. Its latest move is Agentforce Contact Center, a new agentic customer service platform blending all avenues of communication with AI and an enterprise-grade CRM. With it, organizations can better predict their customer’s needs using real-time access to […]
ServiceNow Puts AI in the Driver’s Seat With Autonomous Workforce and EmployeeWorks
The time for piloting AI in the enterprise is over. Businesses now “need AI that gets work done.” That’s the message from ServiceNow President and Chief Product and Operating Officer Amit Zavery, who says companies are demanding measurable gains in productivity and ROI at scale. In response, ServiceNow is announcing its Autonomous Workforce—AI specialists capable […]
Adobe’s Quick Cut Automates the Video Grind, Keeping Creators Inspired
Adobe is introducing a new feature aimed at easing the post-production workload for video creators. Launching today in the Adobe Firefly video editor, Quick Cut uses AI to assemble clips into a structured timeline, giving creators an instant first cut to refine—no more debating over how to manually piece together footage. “We designed Quick Cut […]
Vibe Coding ClawBeat: How AI Helped Me Launch My First Real App
They say that “the first step is always the hardest.” It’s the thought that tends to surface whenever I begin something new—photography, writing, or a skill I’m not sure I’m ready to learn. The hesitation is real. But after taking the leap, the floodgates open, and chances are you might find your next passion. Take […]
Developers Can Now Tap Slack’s Real-Time Data With RTS API and MCP Server
Developers looking to ground their AI agents in live workplace data can now tap Slack’s real-time search (RTS) API and its Model Context Protocol (MCP) server. Months after being announced, the two developer tools are now generally available. When incorporated, agents can leverage project conversations, team knowledge, business decisions, and other Slack data to inform […]
UserTesting Uses AI to Turn Figma Prototypes Into Live User Tests
Designers now have a new way to build user experience testing directly into their Figma workflows. UserTesting, a customer experience research platform, has released an AI-powered plugin for the popular design app that turns Figma prototypes into live user tests in minutes. Designers simply describe their prototype and the task they want users to complete, […]
Claude Code Becomes the Engine Behind ServiceNow’s Vibe Coding Agent
ServiceNow is upgrading its Build Agent, shifting the coding assistant to run by default on Anthropic’s Claude Code instead of the general-purpose Claude model. This change gives users access to a language model purpose-built for software development, better suited to handling coding tasks and application logic when building production-grade apps and agents. This move is […]
Salesforce Brings Slack and Agentforce Into Claude to Let AI Work Where Users Already Are
Salesforce and Anthropic are back with new integrations that make it easier for enterprise workers to use their preferred AI tools on the job. Today’s announcements build on a longstanding partnership between the two tech firms, dating back to 2024. Teams can now use Slack’s Model Context Protocol (MCP) App directly in Claude, transforming the […]
With Prompted Playlist, Spotify Wants AI to Understand the Moment, Not Just the Genre
Sitting down to write this article, I found myself thinking about the music that would put me in the right frame of mind to tell this story. My usual go-to playlist often does the job, but sometimes the moment calls for something more tailored. I know the feeling I’m chasing—but pinning it down by artist, […]
Adobe Acrobat Now Turns PDFs into Presentations, Podcasts
Adobe is doubling down on artificial intelligence in Acrobat, aiming to expand what’s possible with PDFs. Using natural language prompts, users can now turn these digital documents into entirely new formats, from presentations to podcasts. This update builds on Adobe’s broader push to modernize PDFs for the AI era. Last summer, the company introduced Acrobat […]