Author
Ken Yeung
Google’s Customer Engagement Suite Gets Human-Like AI Agents with Voice, Emotion, and Video Support
Google is rolling out an update to its Customer Engagement Suite. The latest release enhances its Conversational Agent product with new features designed to help organizations build more interactive and personalized AI-powered call center experiences. Specifically, it has human-like voice comprehension and improved emotional intelligence, allowing the bots to adapt better to conversations in real-time. […]
HubSpot Expands AI Offerings With New Agents to Help SMBs ‘Play Big’
HubSpot has introduced new and updated AI-powered tools to help small and medium-sized businesses grow like their enterprise counterparts. Among the 200 features announced, the company unveiled four agents built on its Breeze AI platform: a customer assistant, a knowledge base tool, a prospecting assistant, and a content generator. While designed to help organizations scale […]
Atlassian Bundles Rovo AI With Premium Plans, Launches No-Code Rovo Studio for Custom AI and Automation
Six months after launching its Rovo AI platform to the public—initially as a paid add-on—Atlassian is now offering it free as part of its Premium and Enterprise subscriptions. The company plans to extend this to Standard customers sometime in the future. “We believe that unlocking the limitless potential of your own knowledge is fundamental, not […]
Ai2’s OLMoTrace Tool Reveals the Origins of AI Model Training Data
Ai2 has launched a tool to help developers answer a critical question: Where do AI models get their data? Called OLMoTrace, it’s an open-source application offering fact-checking of information provided in prompt replies. This data traceability is vital for those interested in governance, regulation, and auditing. This feature is currently available on Ai2’s flagship model, […]
Google Pushes Agent Interoperability With New Dev Kit and Agent2Agent Standard
Google is doubling down on enterprise AI. At Cloud Next 2025, the company unveiled new cloud capabilities designed to help businesses turn AI potential into real-world impact. That includes the arrival of Gemini 2.5 Flash on the Vertex AI developer platform and upgrades to its generative media models. And, as AI agents begin taking on […]
Google Cloud and Ai2 Invest $20M to Accelerate AI-Driven Cancer Research
Google Cloud and Ai2 have partnered with the Cancer AI Alliance, a coalition of leading research institutions and tech companies focused on using AI to combat cancer. The two companies announced they are investing $20 million to support the effort and provide access to needed technology to accelerate scientific discovery. “The Cancer AI Alliance represents […]
Augment Unveils New AI Agent Built for Large Codebases and Context-Rich Development
Augment has developed a new AI agent designed to address one of software development’s toughest challenges: working with large, complex codebases. This vibecoding-supportive chatbot supports memory and model context protocol (MCP) and can handle up to 200,000 context tokens. “Until now, no AI coding platform has specifically targeted the challenges software engineering teams face working […]
PHOTOS: Inside Microsoft’s 50th Anniversary Celebration
Microsoft has achieved a milestone that so few technology companies have achieved: Turning 50 years old. The Windows maker has transformed itself over the past five decades, moving from powering personal computers to being a cloud computing contender and now a leader in artificial intelligence. To mark this historic occasion, the company held an event […]
Meta Launches Llama 4 Scout and Maverick, Open-Weight Multimodal Models That Outperform GPT-4 and Gemini
Meta has released the first two models in its new Llama 4 family, which it claims will power “more personalized multimodal experiences.” On Saturday, the company introduced Llama 4 Scout and Maverick, both with 17 billion active parameters. Their debut follows a report that Meta delayed Llama 4’s launch multiple times after failing to meet […]
Microsoft’s Copilot Just Got a Brain Boost—And It’s Ready to Work for You
IN THIS ISSUE: Microsoft supercharges its Copilot assistant with new capabilities to help it become a companion for all. Is it the bot we’ve been waiting for? Plus, the head of open-source AI proponent Ai2 reacts to OpenAI possibly joining the open-source community. The Prompt Microsoft is ushering in a new era for its Copilot […]