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Customer Service
How AI Impacts Customer Engagement
April 18, 2024
Artificial Intelligence
,
Business
,
Generative AI
,
Marketing
,
The AI Economy
Zendesk’s New Developer Platform Lets Brands Incorporate Customer Chat Support Into Apps
October 3, 2019
Dev
,
Enterprise
,
Social Media
Welcome to Hotel AI
July 3, 2018
All-Turtles
,
Artificial Intelligence
,
IoT
For Intercom, All Your Customer Relationships Are Belong to You
June 6, 2018
Apps
,
Enterprise
The Big Problem Brands Have Communicating With Customers
October 27, 2017
Dev
,
Enterprise
,
Marketing
,
Social Media
,
Trends & Analysis
End of Business as Usual: It’s Another Thing to KNOW Your Customers, Not Just Have Them
November 1, 2011
Marketing
,
Reviews
Pivoting To Survive: Businesses Need To Learn To Shift Attention To Their Customers
October 25, 2011
Events
,
Marketing
,
Trends & Analysis
The Disrupt Revolution Is Upon Us & The Internet Will Never Be The Same Again
September 11, 2011
Marketing
,
Trends & Analysis
It’s Time To Put Up or Shut Up: Don’t Promote Customer Service If You Don’t Follow Through
September 4, 2011
Marketing
,
Social Media
Apple Appears To Listen To The Social Web, Arrives At SXSW & People Flock
March 10, 2011
Marketing
,
Trends & Analysis
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