As new AI agents accelerate their entry into the workplace, cybersecurity platform Zscaler is extending its Zero Trust Exchange to govern how these autonomous systems connect, access data, and operate across enterprise networks. On Tuesday, the company unveiled three new capabilities—AI Broker, AI Access Graph, and Endpoint AI Security—that together constitute what Zscaler calls the […]
The definition of an AI agent has evolved rapidly since the term first entered the zeitgeist. The earliest versions were chatbots with better manners: systems that answered questions, drafted text, and waited for the next prompt. Tool use and function calling took them a step further, allowing models to query databases or call APIs, but […]
Search engines learned what a good result looked like by observing how people behaved. A click followed by a long page stay signaled satisfaction, while a quick bounce back to the search results signaled a miss. Microsoft built its Bing search engine on those patterns. But in the AI era, there’s a type of user […]
Asana has spent over 18 years telling companies how to manage work. Now, it wants to tell them how to manage AI. On Thursday, the company unveiled its Agentic Work Management Platform, a system designed to align humans and agents around the same plan, context, and governance. Asana calls it the “most significant product evolution” […]
For most of the generative AI era, Microsoft has been the most prominent buyer of someone else’s intelligence. Its Copilot stack runs on OpenAI’s GPT models. Azure customers reach for frontier reasoning through the partnership. The arrangement has worked, and it has also been a structural dependency that the company has spent the last year […]
Kevin Scott always has something to say on the eve of Microsoft Build. The company’s chief technology officer shares his read on where technology is headed, typically in step with whatever the company is about to announce. This year, I joined executives, developers, and my fellow journalists in a downtown San Francisco bar as Scott […]
Glean has reached $300 million in annual recurring revenue (ARR), the company said Thursday, an amount that tripled in just 15 months. It attributes the growth to stronger enterprise data context, broader departmental deployment, and higher-than-average user engagement. This milestone signals that Glean is holding its ground, even as enterprise software vendors like Slack, Dropbox, […]
Building reliable AI agents has traditionally meant doing most of the hard work before anyone uses them. Developers run lengthy offline evaluations against labeled datasets, measure performance across quality, accuracy, cost, and style benchmarks, make improvements, and repeat the cycle until the numbers look acceptable. Only then does the agent get deployed to users. CoreWeave […]
As Asana positions itself as the “operating system for human-agent teams,” it has faced a real vulnerability: its agents couldn’t execute work end-to-end across the enterprise systems where business actually runs. That changes today with the company announcing the acquisition of StackAI, a no-code platform that lets enterprises build and deploy AI agents across critical […]
The AI Economy is an independent newsletter for people who want honest, reported analysis of how artificial intelligence is changing business and work. Launched in 2024, it has grown to more than 3,000 readers across LinkedIn and Substack, including readers from Microsoft, Salesforce, Amazon, ServiceNow, SAP, and Adobe. The newsletter grew out of a simple […]