My Two Cents
Insights From the Crossroads of Tech and Business
Latest Posts
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ServiceNow Reboots Workforce Training With Launch of ServiceNow University, Eyes 3M Learners by 2027
ServiceNow is the latest tech company to launch a workforce training initiative with the debut of ServiceNow University. The program joins a growing list of career development efforts from firms like Salesforce, LinkedIn, Microsoft, Coursera, Google, AWS, and IBM, all aimed at helping workers build the skills needed in a rapidly growing technological economy. The…
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ServiceNow and Nvidia Debut Apriel Nemotron 15B, an Open-Source Reasoning Model Built for Faster, Cheaper Agentic AI
ServiceNow and Nvidia have had a long-standing partnership building generative AI solutions for the enterprise. This week, at ServiceNow’s Knowledge customer conference, the two are introducing the latest fruits of their labor, a new large language model called Apriel Nemotron 15B with reasoning capabilities. The companies believe it performs as well as OpenAI’s o1-mini, Alibaba’s…
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ServiceNow Debuts AI Control Tower to Manage the Chaos of Enterprise AI Agents
“If you look at the AI platform for business transformation, ServiceNow has formed itself as the control tower for AI transformation across all other platforms in the enterprise,” Bill McDermott, ServiceNow’s chief executive, told CNBC in December. “What’s really happening…is [that] work is not happening in a single department. Work goes across every function in…
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Generative AI Becomes Top IT Priority in 2025—and Is Getting a Seat in the C-Suite: AWS
Generative AI is everywhere, but that doesn’t mean workers are ready for it. While tech providers promise their solutions lead to task automation, better creativity, and faster decisions, a new Amazon Web Services (AWS) study identifies a major obstacle: Companies still lack the skilled talent needed to put these tools to work. Workers without the…
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Salesforce Extends Agentforce to HR, So Employees Can Skip the HR Shuffle
A staggering 86 percent of chief human resource officers (CHRO) say digital labor will soon be essential to their roles, according to a new Salesforce study. To support this, the company is launching a variation of its Agentforce platform specifically tailored to the human resource industry. Agentforce for HR Service, as it’s called, plugs directly…
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Ai2 Unveils the Tiniest OLMo 2 Model, Built for Local and Efficient AI Use
Nonprofit AI lab Ai2 has released a new variation of its open-source language model. Previously, OLMo 2 was available in three sizes—7B, 13B, and 32B—but now there’s a 1B version, the smallest member of the model family. The company claims it outperforms Google’s Gemma 3 1B and Meta’s Llama 3.2 1B. OLMo 2 came onto…
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The Social Llama
IN THIS ISSUE: Meta hosts its first-ever event around its Llama model, launching a standalone app to take on Microsoft’s Copilot and ChatGPT. The company also plans to soon open its LLM up to developers via an API. But can Meta’s momentum match its ambition? The Prompt At Meta’s inaugural LlamaCon developer conference, the company…
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Microsoft’s New Phi-4 Variants Show Just How Far Small AI Can Go
Microsoft is doubling down on small language models with new Phi-4 variants that aim to prove a bold idea: small AI can think big. The new Phi-4-reasoning, Phi-4-reasoning-plus, and Phi-4-mini-reasoning models are optimized for complex tasks, such as math and coding, and outperform much larger models while running on devices with limited resources. While we…
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AWS Releases Amazon Nova Premier, Its ‘Most Capable Model’ for Complex Task
Months after Amazon Chief Executive Andy Jassy first introduced the world to the Nova foundation model family, the company has released what might be its top-of-the-line variant, Amazon Nova Premier. Billed as Amazon’s “most capable model,” it can process text, images, and video (though not audio yet) and tackle complex, multi-step tasks that demand precise…
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Microsoft Makes History with Record Number of AI Learners Online
Microsoft has officially set a new world record for the most people to complete an online artificial intelligence lesson within 24 hours. More than 120,000 people participated in a course on April 7, taught by Scott Brant, on how to use Copilot chat to streamline work. That was more than enough to unseat the previous…