My Two Cents
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Introducing Filed
I’m a news junkie—I admit it—and spend countless hours at work, on my commute to and from, and even during my personal time scouring the internet looking for what’s going on in the world. Whether it’s tech-related, business, political, world, sports, or entertainment, I yearn to consume that knowledge. And I’m obsessed with sharing the […] -
Facebook’s VR (Dys)topia
As I watched Facebook unveil the latest developments in virtual reality at last month’s Oculus Connect developer conference, there were two things going through my mind. First, there’s excitement in hearing about the latest game titles that’ll be available with Oculus VR, but it’s the second that has me the most concerned: the VR incarnation […] -
Zendesk’s New Developer Platform Lets Brands Incorporate Customer Chat Support Into Apps
“If you don’t reach them on channels where they communicate, you’ll lose them,” Mikkel Svane told me in an interview three years ago. It was at that time when Zendesk’s chief executive detailed how the customer service and support landscape was changing. “You have to embrace all the platforms, but you have to find out […]