Archive
Month: September 2024
Salesforce Gives the Gift of Free AI Trailhead Courses Through 2025
This is my final dispatch from Dreamforce 2024. The conference did live up to the hype Salesforce chief executive Marc Benioff promised: We’d all be talking about artificial intelligence. For this issue of “The AI Economy,” read about how Salesforce is preparing non-technical workers to adapt to this third wave of AI. Although Agentforce requires […]
Marc Benioff Wants to Break the AI ‘Hypnosis,’ Urges Vendors to ‘Let the Customer at It’
Surrounded by journalists and industry analysts, Salesforce’s outspoken chief executive, Marc Benioff, revealed a secret about this year’s Dreamforce keynote address: It was only completed the prior night after he scrapped an earlier speech three weeks ago. By the time he took the stage, Benioff hadn’t even rehearsed it before addressing 10,000 in-person attendees and […]
Marc Benioff Questions Klarna’s Decision to Drop Salesforce, Workday for AI: ‘Humans Aren’t Going Away’
“I think that there’s a broad misunderstanding of artificial intelligence and how it relates to data management and applications,” Marc Benioff says during a press conference. Salesforce’s charismatic leader was responding to Klarna’s move away from using both the CRM platform and Workday in favor of internally built AI and automation. Another consequence of the […]
How California is Trying to Regulate Artificial Intelligence
Believe it or not, this “The AI Economy” issue is not about Salesforce. Instead, we’ll look at how California lawmakers are trying to legislate AI and if there’s been any progress. Plus, the week’s roundup of AI news you may have missed. The Prompt If there’s something most people will agree on, it is that […]
Salesforce’s Agentforce: What You Need to Know About the Autonomous AI Agent Platform
Welcome to another special edition of “The AI Economy.” Over the next few days, I’ll devote this newsletter to Salesforce’s annual customer conference. Today’s issue provides a closer look at the company’s autonomous AI agent platform, Agentforce, which will be formally introduced at Dreamforce next week. Calling it “what AI was meant to be,” chief […]
AI Takes Center Stage: The Message Salesforce Must Deliver at Dreamforce
Welcome to a special edition of “The AI Economy.” Over the next few days, I’ll devote this newsletter to Salesforce’s annual customer conference. New issues will feature an analysis of the company’s AI announcements that might reshape how organizations think about how they use the technology. The Prompt Thousands are set to descend on San […]
AI is Reshaping How We Learn to Code—And How to Build ‘The AI Team’ at Work
Welcome back to “The AI Economy.” I took some time away from the newsletter during the summer. During the hiatus, I spent some time and got addicted to photographing velodrome racing at a nearby track to help recharge my creative mind. And now I’m back to share the latest AI news with you! For this week’s […]
The Five Types of AI Personas You’ll Find at Work
How do corporate workers feel about artificial intelligence? While studies have shown that developers embrace the technology, companies are slow to adopt it; what about full-time desk workers? Research published by Slack looks at employee sentiment regarding AI and reveals five types of personalities companies need to be aware of when looking to adopt AI […]
AI Platform MindStudio Releases Self-Hosted Offering for the Enterprise
MindStudio, the enterprise-centric AI app development platform, has launched a new product called MindStudio for Enterprise, designed for companies that want more control over their infrastructure. This offering allows developers to take all the features available through the hosted SaaS platform and deploy them directly on the company’s on-premise or private cloud servers. In doing […]
AI Agents: Revolutionizing Software Development and Education
The software development landscape is undergoing a profound transformation driven by the rapid advancement of artificial intelligence. AI agents are proving their worth in helping programmers build software more efficiently — Amazon CEO Andy Jassy revealed recently that the company’s AI assistant, Amazon Q, has drastically reduced the work hours needed for software upgrades. The […]